What you can expect to do

·      Analyse user behaviour within the platform and derive insights.

·      Build user communities within the platform based on similarity of interest.

·      Reach out to prospective user communities not yet registered on the platform to engage and sign up

·      Devise communication processes such as regular emailers, blogs, webinars, 121 conversations to engage with identified communities

·      Facilitate communication on platform and off platform to increase user transactions.

·      Support website and platform analytics with focus group discussions, interviews etc.

·      And more…

What we think is exciting about this role

·      Strong communication and analytical skills

·      Deep interest in customer engagement

·      Prior experience in managing online communities will be preferred

·      2 – 3 years prior work experience

What is exciting about this role

·      Opportunity to create impact among user communities through their development and through facilitating gig employment transactions

·      Address real problems associated with talent availability and search

·      Enabling the future of work

·      An exciting group of talented colleagues in a high energy start up environment

This is a contract role for 12 months convertible into permanent employment upon mutual agreement.